The service department of SIKO is the pride of our company. We have wide experience in servicing the first class, high quality equipment of our partners, and we are highly regarded in the market. We have developed long-term relationships with the services of our producers and have gathered an extensive archive of user manuals, software and engineering expertise. All members of our service staff have diplomas in electronics. The distinction of SIKO service is that all service-employees combine the skills of high quality mechanics and electronics.
SIKO continuously invests in service because we understand the key role that it plays in the selling of high-tech machines.
SIKO service is responsible for technical support, installations, repairing and modernization of the equipment delivered within the frames of our sales program. We are very sensitive to the inquiries of our customers and react immediately, both during and after the warranty period.
SIKO makes certain that the service staff has the exhaustive information necessary for carrying out any technical actions at the premises of our customers. Furthermore, our partners provide us with consistent support and recommendations when required which we then pass on to our customers and end-users. Recommendations and technical support from our partners arrive at our head office, and are then immediately dispatched to the customer or to our service-engineer working at that location. These measures ensure the top quality installation of equipment.
Highly skilled and experienced staff, along with strong support, means that we can solve any problem that our customers may encounter. Our services are further backed by our strong warranty policy.
At SIKO we understand the importance of providing efficient service and a high degree of customer satisfaction.
If you have any questions, please do not hesitate to contact us.
Head of service Department: Vladimir Kolesnik
Tel: +7 (495) 984-71-40